General conditions

Color Side srl with registered office in Parma, via Volturno 61/a - 43126

VAT number 03010620346 (hereinafter, the “Owner”) is the owner of the websites rocknrollemporium.com and rockrose.it (hereinafter, the “Site”)

Owner's email address: servizioclienti@rocknrollemporium.com

These terms govern

Use of the site
Any other agreement or legal relationship with the Owner
Registration

Account registration is not mandatory to use the site or place orders.

To use the service, the user can also voluntarily and optionally open an account indicating all the data and information useful for the delivery of his orders.

It is the users' responsibility to store their access credentials securely and preserve their confidentiality and choose a password that corresponds to the highest level of security available.

The user is free to close his/her account and cease using the service at any time by writing to the Owner via email at servizioclienti@rocknrollemporium.com

Account suspension

The Owner reserves the right to suspend or cancel a user's account at any time and at its discretion and without notice, if it deems it inappropriate.

Suspension or cancellation of the account does not give the user any right to compensation, reimbursement or compensation

Ban from placing new orders:

The Owner reserves the right to deny the User the possibility of placing orders or canceling, with reimbursement of any sum paid, without having to provide information

Contents on this site

Unless otherwise specified or clearly recognizable, all content on this site is owned or provided by the Owner or its licensors.

Rights to site content

The owner expressly holds and reserves all intellectual property rights on the aforementioned contents.

Users are not authorized to use the contents in any way without implicit approval from the Owner.

Terms and conditions of sale

The products offered on this site are paid.

The price and conditions applicable to the sale are described below in the respective sections.

Product Description:

Prices, descriptions and availability of products are specified in the respective sections of this application and are subject to change without notice.

Although the products are presented with the greatest technically possible accuracy, the photographic representation on this site (including colors and shades) is to be understood as a mere reference due to possible particular environmental or lighting conditions or due to the particular response of the screen of the user to certain colors.

Purchase procedure

Each phase, from choosing the product to placing the order, is part of the purchasing procedure which includes:

Users choose the product they want and check its availability
After checking the information visible in the purchase choice, users can place the order by submitting it.
The User acknowledges that there could be the remote possibility that a purchased item is not actually available due to technical problems, unforeseen events or damage that the Owner was unable to monitor or predict. In this case, the Owner will propose a replacement item or refund the missing item following the preferences expressed by the user.

Sending the order

Once the order has been submitted, Users will be sent a confirmation of receipt of the order and a subsequent confirmation of shipment.

All notices relating to the notifications described above will be sent to the email address provided by you.

The Owner is not responsible for any communications that may enter the User's spam box.

Prices

During the purchase procedure and before placing the order, Users are duly informed of all commissions, taxes and costs (including any shipping costs) that will be charged to them.

Payment methods

All payments are managed independently by third-party services.

Therefore this Site does not collect payment data - such as credit card numbers - but receives a notification once the payment has been successful.

The cardholder is not responsible if one of the available means fails or is rejected by the payment service provider

Delivery

Deliveries are made to the address indicated by the user and in the manner indicated in the order summary.

Upon delivery, Users must check the contents of the package and promptly report any anomalies to the contact details provided in this document

Delivery failure

The Owner is not liable in any way for any delivery errors resulting from inaccuracies or omissions committed by the user in completing the purchase order, nor for any damage or delays occurring after delivery to the courier if the latter has been appointed by the courier. 'User.

In the event that the order is placed in storage by the courier in the absence of the user after the second delivery attempt (Italy) and first attempt (rest of the world) and reaches the maximum days allowed by the courier, the order will be automatically returned to the Owner at his expense. The User remains the owner of the goods and will bear a new shipping cost for a new shipment.

Returns & Exchanges

The user has the right to withdraw within 14 days for any reason and without justification.

Returns and exchanges within 14 days

The user also has the possibility to return or exchange an item within 14 days of receiving the order according to the "Returns and Exchanges" policy located at the bottom of the site.

Changes to terms

The owner reserves the right to change the terms at any time.

In this case, the owner will give appropriate notice of the users' changes.